Frequently asked questions
Quick answers to the 28 most common questions about working with Webbae. Organised by category - jump to what matters to you.
Services
What services does Webbae offer?
Webbae delivers 8 core services: Local SEO and Google Maps, Google Business Profile management, website development, full-stack SEO (on-page, off-page, technical), Google Ads management, content writing, review and reputation management, and AI search optimization (GEO) for ChatGPT, Perplexity, AI Overviews, Gemini, and Claude.
Can I hire Webbae for just one service?
Yes. Webbae works both ways: take a productized monthly tier ($595-$3,995/mo) for the full stack, OR hire us for a single service like just GBP optimization, just website development, or just content writing. Single-service standalone pricing starts at $295/mo (Reviews) up to $895/mo (full SEO).
What is AI search optimization (GEO)?
GEO (Generative Engine Optimization) is the practice of optimizing content to be cited by AI search engines - ChatGPT, Perplexity, Google AI Overviews, Gemini, Claude. Different rules from traditional SEO: entity-first content, FAQPage schema, fact-dense answers, Bing indexing (ChatGPT pulls from Bing). AI search already handles 12-18% of informational queries.
Do you offer one-time projects or only retainers?
Both. Monthly retainers ($595-$3,995/mo) for ongoing growth work. One-time projects for: website rebuild ($1,495 setup), SEO audit ($495), CRO audit ($695), analytics setup ($395), schema implementation ($495), migration support ($895+). One-time projects can stand alone or be added to any retainer.
What industries do you specialise in?
Webbae is currently industry-agnostic by design - our playbook works for any service business with local or commercial search demand. The services (Local SEO, GBP, web dev, ads, content) translate across verticals. We have ranked client projects across multiple industries in UK, UAE, Pakistan, and Australia.
Do you build WordPress sites or other platforms?
We pick the platform based on what your business actually needs. For most marketing sites: static HTML (Astro, 11ty, or hand-coded) - fastest, cheapest to host, SEO-perfect. For sites needing a CMS: WordPress. For e-commerce: WooCommerce or Shopify. For custom apps: Next.js or similar. The platform choice is part of the discovery process.
Pricing & Billing
How much do Webbae services cost?
Four monthly tiers in USD: Starter $595, Growth Engine $1,195 (most popular), Lead Domination $2,295, Enterprise $3,995. One-time add-ons priced separately. Local-currency billing available in AUD, GBP, AED, and PKR.
Why is USD your primary currency?
Webbae works with clients globally. USD is the international neutral baseline. Local-currency billing (AUD, GBP, AED, PKR) is available on request with the same equivalent value billed in your currency.
Is there a setup fee?
Starter tier: $495 one-time setup. Growth Engine, Lead Domination, and Enterprise tiers: setup waived with a 3-month commitment. Some add-on services have their own one-time setup fees (e.g. website rebuild $1,495, schema implementation $495).
What payment methods do you accept?
Credit card (Visa, Mastercard, AmEx via Stripe with 1.75% surcharge), bank transfer / wire (no fee), PayPal (4% fee). Invoices monthly in advance.
Can I switch tiers later?
Yes. Upgrades happen instantly at the start of the next billing cycle. Downgrades require 30 days notice. No penalties for switching. About 40% of clients upgrade once during their first year.
What if I want to cancel?
You keep everything. Citations stay live, GBP work stays applied, pages stay on your domain, content stays, reviews stay. Cancellation requires 30 days written notice after the initial 3-month commitment. No exit fees, no clawback clauses.
Do you offer annual prepayment discounts?
Yes. Prepay 12 months and get month 12 free (effectively 8.3% discount). Available on all tiers. Most clients prefer monthly billing for cash flow, but annual prepay saves real money for established businesses.
Process & Timeline
How long until I see results from working with Webbae?
Most clients see first Google ranking improvements within 6-10 weeks. Full multi-keyword dominance by months 4-6. Paid ads drive measurable traffic from day one. The Growth Engine tier has a written 90-day lead guarantee: 15 booked-job inquiries in 90 days or month 4 is free.
What is the onboarding process?
Five steps: (1) Discovery call to confirm services + targets + assets. (2) Strategy doc signed within week 1. (3) Build phase weeks 1-2 (GBP, site, citations). (4) Rank phase weeks 3-12 (compounding work). (5) Convert + iterate ongoing. Typical kickoff is within 5 business days of signing.
Will I need to do much work myself?
Minimal. We need: (1) access to your existing GBP / website / analytics, (2) approval on strategic decisions, (3) photos of your business / work for ongoing GBP posts, (4) review of monthly reports. Total client-side time investment: 1-3 hours/month for most clients.
How often will we meet?
Depends on tier. Starter: monthly 30-min strategy call. Growth Engine: bi-weekly 30-min calls. Lead Domination: weekly 30-min calls + dedicated AM. Enterprise: weekly + quarterly 4-hour strategy intensive. Always available via email + WhatsApp between calls.
Can I get faster results if I have a bigger budget?
Higher tiers buy you more parallel work (more keywords, more pages, more content, more citations), and Lead Domination + Enterprise add managed Google Ads which drives immediate traffic. But SEO compounding still takes 6-10 weeks for first major improvements regardless of tier - algorithm timelines are not negotiable.
Results & Reporting
How will I know it's working?
Every Webbae client gets monthly (Starter), bi-weekly (Growth Engine), or weekly (Lead Domination + Enterprise) reports plus access to a live Looker Studio dashboard. Tracking: GBP profile views, calls, direction requests, keyword rankings, organic traffic, lead count by source. Every lead attributed to the page it came from.
What does the 90-day lead guarantee actually guarantee?
Growth Engine: 15 booked-job lead inquiries (phone, WhatsApp, or form submission requesting a quote) within 90 days. If not hit, you don't pay month 4 until we deliver. Lead Domination: 20 leads. Enterprise: 30 leads OR USD $20k attributed pipeline value, whichever you prefer.
Do you guarantee specific keyword rankings?
No - and no honest agency does. Google's algorithm changes weekly. Promising "we'll rank you #1 for X" is sales theatre. We guarantee LEADS (the outcome that actually matters) and we transparently report rankings even when they fluctuate.
What if my rankings drop after working with you?
Google algorithm updates can affect any business. When they do, we audit, identify the cause, and fix what we can. Most of our clients stay ranked through major updates because we follow Google's guidelines (no spam tactics, no bought links). When dips happen, the lead guarantee still applies for the relevant period.
Will you respond to my reviews?
Yes, on every tier from Growth Engine and higher. Owner-tone response within 48 hours of any new review. Positive reviews get brand-voiced thank-yous. Negative reviews escalate to you first for input before we draft a measured response.
About Webbae
Where is Webbae based?
Operating base in UAE (Dubai timezone, GST). Active client markets: UK, UAE, Pakistan, Australia. Service delivery is fully remote globally. We work with clients in English-speaking markets worldwide.
Who runs Webbae?
Webbae is operated by Azizi Technologies, the same team that has built and run multiple digital businesses over the past 15+ years. The team includes specialists in SEO, web development, content, ads, and AI search optimization. All client work is senior-led, not handed to interns.
How long has Webbae been in business?
The Webbae brand is newer, but the team behind it has 15+ years of digital business operating experience and 100+ ranked client projects across 4 countries. We launched the Webbae brand to consolidate our agency offering globally under one name.
Why is Webbae different from other agencies?
Three things: (1) Full stack - most agencies do only SEO, web, or ads. Webbae does all 8 services from one team. (2) Real proof - 15+ years operating experience + 100+ ranked client projects, not theory. (3) AI search optimization - we optimize for ChatGPT, Perplexity, AI Overviews in addition to Google. Most agencies are still doing 2022 SEO.
How do I get started?
Book a free 15-minute audit at webbae.com/contact/. We teardown your current Google presence + website, identify the top 3 gaps versus competitors, and outline what we'd do in the first 30 days. Proposal within 24 hours if it's a fit. Kickoff within 5 business days.
Get in touch
If your question isn't answered above, book a free 15-minute audit. We'll answer your specific question + show you the gaps in your current Google presence.